Welcome to our User Portal!

This page is dedicated to our Rods&Cones community. Here you will find all the relevant links that you need to get started with our remote solution. Make sure to bookmark this page to have quick access to all the important information and links needed for the Rods&Cones experience.

user circle medtech smart glasses

User Links

Bookmark this page!

Remote Expert Portal

Use the Remote Expert portal to login and participate in a remote assisting session.

Admin Portal

The Admin Portal is only for community managers and customer admins. Use the admin portal to configure users and community/customer settings.

Support Portal

Use the support portal to browse our knowledge-base, raise requests and issues, book trainings or contact us via chat.

Companion App

The companion app helps you to connect to wifi, setup your devices, perform tests and access your address book.


The Rods&Cones monitOR allows any passive OR monitOR to be used to see the video feed and interactions and project the video feed of the smart glass.

iPhone App

Access a surgery live, transfer calls from your phone to your computer,  or check your webinOR calendar all while on-the-go.

trainOR logo in white svg

Featuring interactive training modules to help you level up your Rods&Cones product skills!

white trainOR logo in svg

Do you have any doubt?
Our teams are ready for you

Live support
From Monday to Friday

Self-service portal & ticketing

24/5 service

Netherlands: +31 202170242
Belgium: +32 14480914
Spain: +34 932 715 447
France: +33 1 73 17 73 15
United Kingdom: +44 20 3047 1508
USA: +16124730208
Japan: +815017901470
Korea: +827047320491
China: WeChat

Talk to sales