In the operating room, timing is everything.
Whether it’s answering a quick question, reviewing a complex case, or guiding a team through a procedure, support needs to be immediate. But in reality, schedules don’t always align. Travel isn’t always possible. And opportunities to assist in the moment can be missed.
That’s why more surgical teams and support professionals are embracing a new approach: real-time, ad-hoc case support — available exactly when it’s needed, no matter where people are.
Why Case Support Is Changing
Traditionally, surgical support — from mentoring to technical guidance — meant being physically present. But today’s clinical environment is more decentralized, more dynamic, and more demanding than ever.
Support professionals are covering more hospitals. Procedures are evolving quickly. And experts are being asked to do more, with less.
The ability to provide live, unscheduled support — even for just a few minutes — can make a critical difference:
• A surgeon receives a second opinion mid-procedure
• A rep answers a technical question without delay
• A mentor observes a step and provides immediate input
In these moments, having access to someone who can “see what you see” and “hear what you hear” — instantly — helps ensure precision, safety, and confidence.
Benefits for All Stakeholders
For MedTech professionals, this model reduces travel demands and offers more flexibility — without compromising quality of support. They can:
• Join more cases, even on short notice
• Avoid unnecessary travel for brief interventions
• Balance their schedules while staying available for key moments
For hospitals and surgical teams, it means broader access to expertise. Whether it’s a new device, a challenging case, or simply needing reassurance, support is available when it counts — not just when it’s scheduled.
Making It Happen: The Role of Remote Collaboration
To make this new approach viable, support needs to be:
• Easy to access
• Fast to connect
• Clear and reliable in communication
That’s where Rods&Cones comes in.
With cORe, we enable surgical teams to activate real-time, ad-hoc case support — with a single touch. Video feeds from the operating room (via an integrated PTZ camera and tablet) are instantly shared with the remote expert, enabling fast, seamless collaboration when it matters most.
As Dr. Alex Nap, Interventional Cardiologist at AUMC Amsterdam, explains:
“You press one button and you’re online. They can see what you’re doing, talk with you — it’s like having your colleague right next to you.”
This is remote collaboration that fits the pace of modern surgery — immediate, intuitive, and always ready.
Want to See It in Action?
Ad-hoc case support is no longer a concept. It’s already transforming how support professionals and surgical teams collaborate.
