Step by Step Manual
Haga clic aquí para la versión en español
STEP 1
Unboxing
Take a look at the unboxing video to get your smartglasses ready for use.
STEP 2
Log In
Open Google CHROME browser (install)
Install the Rods&Cones Chrome Extension and log in
with Remote Expert credentials provided by your
administrator. You are now ready to receive calls.
If you’re using a computer without the Chrome
extension, go to https://expert.rods-cones.com/login
and log in with remote expert credentials and you’re
ready to receive calls.
To set your password, go to
https://expert.rods-cones.com/reset-pw
Install the Rods&Cones Chrome Extension and log in
with Remote Expert credentials provided by your
administrator. You are now ready to receive calls.
If you’re using a computer without the Chrome
extension, go to https://expert.rods-cones.com/login
and log in with remote expert credentials and you’re
ready to receive calls.
To set your password, go to
https://expert.rods-cones.com/reset-pw
STEP 3
Test your computer
Go to the menu behind your initials to test your audio and webcam, and your
network bandwidth.
Now you’re all set for the smartglass user to start the remote assistance call.
network bandwidth.
Now you’re all set for the smartglass user to start the remote assistance call.
STEP 4
Share QR Code
Click on your initials to send your QR code to the smartglass user.
Smartglass user needs to scan the QR code to set up the connection.
STEP 5
Incoming Call
Answer the incoming call from the smartglass user to start the remote assistance call.
When the call starts, make sure to allow the use of camera and microphone.
STEP 6
Ongoing Call
The Remote Expert app is composed of 3 screens:
- The large screen shows the focus camera. This can be the central camera or the zoom camera on the smartglasses.
- The small screen shows the miminised camera. Use the ‘switch screen’ button to switch between cameras.
- The image library containing additional images to the visor is in the right column.
- The bottom right screen shows the feed of interactions with the smartglass head-up display: send text message, send a screenshot taken from the video, send an image from the image library or from the hard disk of the remote expert, share the screen or share the webcam.
The buttons at the bottom of the focus screen provide the remote expert functionality to control the video connection.
For full visibility of the image, the toolbar can be minimized with the button .
- Manual focus of the zoom camera. This button is only available when the zoom camera is in the focus screen.
- Smartglass light switch on/off
- Send video from camera back to the visor of smartglass for better positioning
- Zoom in on the camera in the main screen.
- Manipulate the video Change the light exposure, especially used when visualising in the light of the operation lamp Change the contrast of the video feed, especially used when visualising screens in the OR Change the red balance to get an accurate view on the blood color
- The bandwidth selector allows to change the quality of the video streams. Default setting is “normal bandwidth” but with good bandwidth, the video quality can be changed to High Definition. When internet connection quality is low, Remote Expert can switch to the Low Bandwidth settings.
- Manipulate the audio: Change the volume on the smartglasses Mute the sound from remote expert to smartglasses Amplify the sound volume from smartglasses
- Show the battery level of the smartphone and smartglass
- Stop the call
In the interaction feed in the right panel the sent images are shown.
The remote expert has plenty options to send feedback to the smartglass:
- send a message of max 200 characters to the head-up display of the smartglasses
- Empty the head-up display
- Take a screenshot of the video feed from the central or zoom camera.
- Select an image from the image library
- Select an image from the computer of the remote expert
- Share the screen of the remote expert to the smartglass head-up display to show additional information from a video, document or powerpoint on the screen of the remote expert.
- Share the webcam of the remote expert to the smartglass head-up display in order to clarify with gestures