Step by Step Manual

Haga clic aquí para la versión en español

STEP 1

Unboxing

Take a look at the unboxing video to get your smartglasses ready for use.

STEP 2

Log In

Open Google CHROME browser (install)

Install the Rods&Cones Chrome Extension and log in
with Remote Expert credentials provided by your
administrator. You are now ready to receive calls.

If you’re using a computer without the Chrome
extension, go to https://expert.rods-cones.com/login
and log in with remote expert credentials and you’re
ready to receive calls.

To set your password, go to
https://expert.rods-cones.com/reset-pw

STEP 3

Test your computer

Go to the menu behind your initials to test your audio and webcam, and your
network bandwidth.
Now you’re all set for the smartglass user to start the remote assistance call.
Group 78

STEP 4

Share QR Code

Click on your initials to send your QR code to the smartglass user.

Smartglass user needs to scan the QR code to set up the connection.

STEP 5

Incoming Call

Answer the incoming call from the smartglass user to start the remote assistance call.

When the call starts, make sure to allow the use of camera and microphone.

STEP 6

Ongoing Call

1.5.2

The Remote Expert app is composed of 3 screens:

The buttons at the bottom of the focus screen provide the remote expert functionality to control the video connection.
For full visibility of the image, the toolbar can be minimized with the button .

In the interaction feed in the right panel the sent images are shown.
The remote expert has plenty options to send feedback to the smartglass:

manual_interface-2

Download our manual in pdf format

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